Winning Strategies: Management Lessons from Chennai Super Kings(CSK)

Posted on by Karthic Vaidyanathan

The chants of “CSK!! CSK!!CSK!!” and “Thala!! Thala!! Thala!!” is something that the cricketing fraternity is so habituated to wherever IPL is played. This was extra special in 2023 because many of us considered this to be the swansong of Thala Dhoni. That mystery is set to continue at least until November or December 2023. But what is more fascinating about this franchise is how have they gone making winning a habit in their way. From finishing 9th in 2022 to ending up as champions in 2023 with more or less the same squad commands respect. Their habit of winning was developed with a foundation of strong principles which could be a management crash course for many organizations not limited to sports franchises and leaders across the globe. The impact of the franchise is so much so that the coach of Gujarat Titans admitted that he wanted to create an environment similar to CSK. Here is my take on why CSK is a global management guru.

Focus on Process, Not Just Outcomes: I have heard this term not once or twice, but all through their existence, this has been in their DNA. As mentioned in the introduction, they finished 9th in 2022 and still believed in this mantra and stuck to their guns. Their management and leadership emphasize teamwork, discipline and a methodical/ organized approach to every match irrespective of the result of the previous match. This approach created a positive environment among the players who feel empowered to give their best and the outcomes naturally followed. Similarly, in management or business, focusing on the process and knowing that your team is on track to achieve the goal despite some bumps will help the team stay motivated, bring their A-game to the fore and be innovative and creative at work. This will improve the overall efficiency and performance of the teams.

No/Less Noise from Boardroom: Stephen Fleming and Dhoni have been leading with finesse. The team has lost championships and finished outside of the playoff spots but still, there was less or no noise from the boardroom. The management believed in the leadership and continued to support their leaders. Other franchises fired coaches and changed captains at will. Some franchises like the Sunrisers got involved in player selection(The Mystery of Umran Malik) and dented the confidence of the team. In management terms, when the leaders of the team are allowed to lead their teams with minimal external intervention or micro-management, there will be less pressure and more encouragement to deliver.

“People don’t want to listen to their thoughts, so they fill the world with noise.”
― Erin Entrada Kelly

Prioritizing Player Well-being: When you see the CSK team, you would be immediately reminded of their team environment. The players are relaxed, calm and composed at all times. The management ensured there was a perfect balance between cricketing career and personal life. Every player appreciates the way that their family is taken care of by the team. The cricketers especially the ones who play international cricket hardly spend 25% of the year at home, this could break anyone. The CSK management did a world of good for their players by prioritizing their well-being and mental health which in turn reflected in their performance. Similarly, when a business or management takes care of the employee’s well-being and mental health, productivity increases naturally. In my experience, the best product teams have been the ones where our team was not micro-managed and was well taken care of by the management team.

Ensuring Continuity: Player recruitment in IPL is something that I am really fond of. Unlike, the premier league or even the NBA, the franchise goes through auctions and a huge shuffle happens every now and then. Due to this, players who have been a part of a franchise have a higher probability of moving to a different franchise. This causes confusion for the fans and the management. But CSK has been brilliant to ensure that they keep the core group together and go all-out in the auction to bring those players who they think fit their vision and continue to support them. This fosters a supportive culture where individuals feel valued and empowered to perform at their best. Similarly, in the corporate world, this results in an increase in loyalty and employee engagement resulting in better output from the team.

What are your thoughts on why CSK has made winning a habit and what is it that you can take away from their approach?

The Ultimate Rockstar

Posted on by Karthic Vaidyanathan

March 4, 2022, I felt a part of my childhood was taken away from me when the news of the passing away of the World’s best spinner, Shane Warne. People might argue with me on the title of best spinner ever, but I agree to disagree with them. When Healy or Gilly yell “bowling Shane” you know some magic is happening and more to come. Warne was a special cricketer and great analyst of the game who played the game with great pride and passion second to none. There is a lot to learn from Warne’s career and personality and here is my take on how he has left a lasting impression on the youngsters and professionals across the globe.

The Fan Moment: Though Warne made a huge mark on the cricketing circles with the Ball of the century to Mike Gatting, I started following Warne with more curiosity during the 1998 Australia tour of India. Sachin Tendulkar, the batting genius, whom I thought could play anyone on any given day made special preparations to face Warne speaks volumes of this wizard. I remember the first time I saw him live he dismissed Sachin cheaply for 4 and I cursed him for spoiling the day. Every time Warne bowled I used to bite my nails or hold my heart, because this genius could cause serious damage. Cut to 2004 Chepauk(MA Chidambaram Stadium) erupted in joy when he dismissed Irfan Pathan to move past Muralidharan to become the then world record holder. This shows the kind of respect and adulation that spectators and rival teams had for Warne.

Gone too soon, Warney…

A leader without the title, Shane Warne was easily the best leader who never captained Australia. It might have been partly because of his off-field antics but he never shied away from taking up the leadership role and speaking his mind to his captains. His captains speak so high of the inputs and ideas he brought to the table. For him, the title did not matter, winning as a team mattered which brought joy to millions of Australians. Every professional should think about what contribution do they bring to the team and the value they help deliver to the customer/users and not worry much about the title. By doing this, the title and the rewards will find their way to you.

“Part of the art of bowling spin is to make the batsman think something special is happening when it isn’t“

Shane Warne The planner and the executioner…
Courtesy: Cricket Australia. Not indented for copyright infringement.

Planning and Execution go hand in hand. Good planning should be backed up by an equally good execution to get the right results. Warne was good at planning and great at the execution of his trade. This video is a sample of how much he analyzes his opponents and plans his moves. The clarity of thought and the way he went about his execution were phenomenal. As professionals, we plan, create roadmaps but we also need to ensure that the execution and performers are empowered to perform the tasks. Execution should not be tied to the success or failure of the product. It is what you learn from the success or failure and how you build on top of it, which Warne did throughout his career.

Warne’s farewell test

KISS & Repeat – Keeping it simple, straightforward and repeat. Such was his bowling action. I might be right to assume that anyone who started bowling leg-spin mimicked his action. The reason, it was simple, straightforward and repeatable. When your actions adhere to this principle, it is easily understood and allows us to sense how people react to them. When we keep things simple, they tend to be robust, the probability of getting things right is high and there are fewer moving parts. In totality, simplicity leads to high accuracy, increased reliability, and higher productivity.

“Work hard, have fun and make history“

attributed to Jeff Bezos

Hard work was his mantra. Warne worked hard, in fact, he had to work so hard that he had to fight and take most of his wickets on pitches that did not suit spin bowling. Add to that he had to tussle with legends of the game like Glenn McGrath, Brett Lee, Merv Hughes, Jason Gillespie to name a few. More than 500 wickets on not so helpful conditions required hard and smart work. Warne had fun going about his job. He cherished every moment he played and loved entertaining the crowd. In the process, he ended up making history.

A champion is remembered. A legend is never forgotten. Warne will never be forgotten. Rest in peace Rockstar.